Mail Order or Telephone Order (MOTO) Merchant Account

The MOTO Account is designed for Mail Order or Telephone Order merchants who work from home or in the field and favor the simplicity of processing their transactions from their computer utilizing user-friendly PC software.

MOTO Merchant Account includes:

• Online customer service

• Ability to reconcile deposits

• Ability to retrieve deposit information

• Detailed reports of charge back and retrieval histories

• Prompt answers to questions submitted via e-mail

How Mail/Phone-order Credit Card Processing Works

1. The customer will call in an order to the merchant and give them their credit card information. The merchant will then enter it into a credit card terminal or PC software.

2. The terminal or PC will then dial a toll free number and connect to Access Finance's processor for authorization. In some cases the PC software may be able to use the merchant's internet connection to connect. Once the terminal or PC has connected it will send the credit card information and amount of the purchase.

3. Access Finance's processor will then pass that information onto the bank that issued the credit card. The issuing bank will then check to see if the card is valid and see if the amount requested is available on the card and set aside the amount of the purchase for the merchant.

4. The issuing bank will send back an approval number or a decline message back to Access Finance's processor.

5. That information will then be passed back to the credit card terminal or PC software which will give the merchant the approval number and will allow them to print a receipt for their records. It will take approximately 3-15 seconds to complete steps 2-5.

6. At the end of the day the merchant may manually "settle" their terminal which will begin the final process of the transaction. In most cases Access Finance can automatically settle the transactions at a specified time each day. Once the settlement process is initiated the funds will be transferred from the card issuing bank and Access Finance will electronically deposit them into the merchant's checking account. It typically takes 2 business days from the time of the original transaction for the funds to reach the merchant's checking account.

For more information on wireless credit card processing call us at 818-714-2300, email us at  access@accessgrouponline.com or apply online

We are more than happy to answer any question that you may have.